Last Updated: 10 September 2024
Welcome to SinoTrack Pakistan! We appreciate your visit and trust in our products and services. Your privacy is important to us, and we are committed to protecting and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, products, and services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not access or use our website.
1. Information We Collect
We collect information about you in various ways, including when you provide it directly to us, when you use our website, and from third-party sources. The types of information we collect include:
1.1. Personal Information: This includes information that identifies or can be used to identify you, such as your name, email address, phone number, billing and shipping addresses, and payment information.
1.2. Usage Data: This includes information about your interactions with our website, such as the pages you visit, the time and duration of your visit, the content you view, and the products you search for or purchase.
1.3. Device Information: This includes data about the device you use to access our website, such as your hardware model, operating system, web browser, unique device identifiers, and IP address.
1.4. Location Information: We may collect information about your location, such as your country, region, or city, based on your IP address or other information provided by your device.
1.5. Cookies and Similar Technologies: We use cookies, pixel tags, and other similar technologies to collect information about your use of our website and to personalize your experience.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our products and services, as well as to communicate with you. Specifically, we may use your information for the following purposes:
2.1. To process and fulfill your orders, including payment processing and shipping.
2.2. To provide customer support and respond to your inquiries, feedback, or claims.
2.3. To send you order confirmations, product updates, security alerts, and support and administrative messages.
2.4. To personalize your website experience, including product recommendations and content tailored to your interests.
2.5. To analyze and monitor usage trends, conduct research, and improve our products and services.
2.6. To prevent, detect, and investigate fraudulent or prohibited activities, and to protect the rights and property of SinoTrack Pakistan and others.
2.7. To comply with legal obligations and legal processes, and to protect the safety of our users, employees, and the public.
3. How We Share Your Information
We may share your information with third parties in certain circumstances, including:
3.1. Service Providers: We share your information with third-party service providers that help us operate our website, process payments, and provide customer support.
3.2. Legal Requirements: We may disclose your information if we believe that disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
3.3. Protect Our Rights: We may share your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.
3.4. Business Transfers: In the event that SinoTrack Pakistan goes through a business transition, such as a merger, acquisition, or sale of all or a portion of its assets, your information may be disclosed or transferred as part of that transaction.
4. Your Choices and Controls
You have certain choices and controls regarding your personal information:
4.1. Account Settings: You can access, update, or delete certain information related to your account by logging into your account and making the desired changes.
4.2. Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in our marketing communications. Please note that you may continue to receive non-promotional emails, such as order confirmations and customer support messages.
4.3. Cookies and Similar Technologies: You can manage your cookie preferences through your web browser settings. However, blocking or deleting cookies may affect your ability to access or use parts of our website.
5. Data Retention and Security
We retain your personal information for as long as necessary to provide our products and services, maintain a record of your transactions for financial reporting purposes, or as required by law. We employ appropriate technical, physical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Third-Party Websites and Services
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of every website you visit.
7. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us at [Contact Information]. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information and terminate the child's account.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this page. Your continued access or use of our website after the changes have been posted will signify your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at contact@sinotrack.com.pk.